FAQ
What materials are used in Completto’s products?
At Completto, we specialize in timeless decor made from high-quality natural stones like marble, travertine, limestone, and other premium materials. Each piece is carefully crafted to highlight the beauty and durability of these natural stones.
How do I care for my Completto products?
To preserve the elegance of your natural stone pieces, avoid direct exposure to harsh chemicals. We recommend cleaning with a soft cloth and mild soap solution. For detailed care instructions, please visit our [Care Instructions](#) page.
How do I place an order?
Simply browse our online catalog, select the items you'd like to purchase, and proceed to checkout. We accept major credit cards, PayPal, and other secure payment methods.
How long will it take to receive my order?
Our standard processing time is 2-5 business days. Shipping times vary depending on your location within the USA, but we’ll send you an email with tracking details as soon as your order is on its way.
Do you offer international shipping?
Currently, we only ship within the USA. We plan to offer international shipping in the future, so please check back for updates.
Can I return or exchange my Completto purchase?
We want you to love your Complettó products. If you're not satisfied, please refer to our Return Policy for the steps to initiate a return or exchange.
How do I contact customer service?
For any inquiries, feel free to email us at info@complettodecor.com, or visit our Contact Us page for additional ways to reach us. We’re available Monday to Friday from 9 AM to 5 PM PST.